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Warranty

Product and system support beyond the sale…

Cutting Edge Design has several warranty types that apply to the systems and equipment we sell…

 

System Warranty:

Upon "substantial" project completion, all of the designed systems installed by Cutting Edge Design, Inc. come with a full 90 day workmanship and product replacement warranty for any defect or problem with your system as engineered. All applicable work performed to correct any issues during this period is free of charge.

Although we can assist in the servicing of any of your products, we cannot warranty items not purchased through Cutting Edge Design. Any work performed to service these non-warrantee items is on a time and materials basis including any shipping charges.

System tampering is also considered a void of our 90 day warranty.

 

Equipment Warranty:

As an authorized dealer of the products we sell, all equipment sold by Cutting Edge Design comes with its original manufacturers OEM warranty unless stated prior to installation. These warranties vary per manufacturer, but in most cases are 1 to 5 years depending on the manufacturer and the product. Please ask your sales associate for all warranty details.

Any work performed to service your warrantee items after the initial 90 day system installation warranty is on a time and materials basis including any shipping charges that may occur.

 

Extended Warranty:

We offer extended warranties for “specific” new products we sell.

Extended warranties are an economical way to extend the terms of your product's manufacturer's parts and labor warranty. Even the best products can eventually malfunction and minor repairs can cost hundreds of dollars. By purchasing an extended warranty service plan you won't have to hassle with unexpected repair bills and in most cases the warranty service is just a quick toll-free call away.

 

Benefits of Extended Warranty Plans:

  • Parts and Labor Coverage
  • No Deductable or Hidden Charges
  • Repair or Replace Guarantee
  • Toll Free Number for Service
  • 24 Hour, 365 Day Operation Center
  • Service Centers Nationwide
  • Plans are Transferable
  • Fully Insured

 

Ask a sales associate for extended warranty details.

 

Call Today

(425) 249-3004

Reviews



True professionals!... 

Cutting Edge Design are the best! True professionals! It is so true that you get what you pay for... with CEDi you get the very best! I will definitely continue to use them! 

Earnest M

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Quick and excellent work... 

Thanks for the quick and excellent work of your team last week. The guys were very professional, friendly and did a great job. It’s always nice to work with people who like what they do and it’s clear you have such a group. Well done! 

Emily W

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A great experience! 

Cutting Edge Design provides you with a great product at a great value. They were very quick to respond to my quote and got the work done fast. They've done lots of stuff for me in the past, but recently they installed new equipment for my WiFi. The overall experience was fantastic. I continue to use them and recommend their services because their prices are fair and the work is usually perfect. 

Scott W

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Excellent... 

Excellent, thorough, timely professional work; highly recommend. 

John C


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Now offering DOLBY ATMOS® products and installation!

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With Dolby Atmos®, sound comes alive from all directions, including overhead. The format combines a channel-based audio bed with object-oriented sound to place and move specific effects around the theater, creating a breathtakingly realistic and captivating sonic atmosphere. Sound designers and artists are free to mix in a 3D space, steering effects through surround channels and adding a seamless overhead dimension with discrete height channels. In commercial theaters, it supports up to 128 audio tracks and 64 unique speaker feeds. The home theater adaptation automatically scales to your surround configuration.